FAQ's

Learn more about safe gold investments with Just Gold

1. General Information

2. Pricing and Transactions

3. Storage and Security

4. Delivery of Physical Gold

5. Account Management

6. Selling and Transferring Gold

7. Special Scenarios

8. Additional Features

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FAQ's

Learn more about safe gold investments with Just Gold

1. General Information

1.1 What is Just Gold?

1.2 Why choose Just Gold?

1.3 Is there a minimum investment amount?

1.4 What is the purity of gold offered by Just Gold?

2. Pricing and Transactions

2.1 At what price is gold bought/sold?

2.2 What happens if the price of gold changes after I place an order?

2.3 Are there any fees for buying or selling gold?

3. Storage and Security

3.1 Do you charge for storing my gold?

3.2 Where is my gold stored?

3.3 How is my gold investment protected?

4. Delivery of Physical Gold

4.1 Can I request delivery of my gold?

4.2 How long does it take to deliver gold?

4.3 Are there additional charges for delivery?

4.4 Can I track my gold delivery?

5. Account Management

5.1 Who can open a Just Gold account?

5.2 Why is KYC needed?

5.3 How can I change my registered mobile number?

5.4 Can I have a joint account?

6. Selling and Transferring Gold

6.1 Can I sell my gold back to Just Gold?

6.2 Can I transfer my gold to another Just Gold user?

6.3 Can someone else redeem my gold?

7. Special Scenarios

7.1 What happens if the company goes into liquidation?

7.2 What happens if I die during the tenure of the plan?

7.3 What if my Emirates ID details do not match?

8. Additional Features

8.1 Can I set up recurring investments in gold?

8.2 How often is the gold price updated?

8.3 How can I be assured of the quality of the gold delivered?

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