Terms of Use

PART A: GENERAL TERMS

Definitions

For the purpose of these Terms:

• "Digital Gold" means fractionalized physical gold purchased, held, and traded on the Just Gold Platform.
• "Gold Reserves" refers to the physical gold that backs Digital Gold, securely stored with our custodian, Loomis International.
• "User" or "You" refers to any individual or entity accessing or transacting on our Platform.
• "Platform" refers to Just Gold’s website and mobile application through which users conduct transactions.
• "Vault" refers to the high-security storage facility where the Gold Reserves are held.
• "AML" refers to Anti-Money Laundering regulations applicable under UAE law.

Eligibility & Account Registration

To access our Services, Users must:

• Be at least 18 years old and legally eligible to enter into contracts.
• Complete KYC verification as required under UAE AML laws.
• Provide accurate personal and financial details.
• Maintain the confidentiality of account login credentials.

5. Acceptable Use of the Platform

Users accessing our platform agree not to:

• Engage in unauthorized or fraudulent transactions.
• Use the Platform for money laundering or illicit activities.
• Attempt to circumvent system security or access unauthorized data.
• Use bots or automated tools for manipulating transactions.
• Any violation of these rules may result in immediate account suspension or termination.

PART B: DIGITAL GOLD TRANSACTIONS

6. Buying & Selling Digital Gold

• 6.1 Buying Digital Gold
  • Users may buy Digital Gold in fractional units via our Platform.
  • Digital Gold is 100% backed by LBMA-certified physical gold stored in secure vaults.
  • The price of gold is updated in real-time based on market rates.
• 6.2 Selling Digital Gold
  • Users may sell their Digital Gold at the prevailing market rate.
  • The proceeds from sales will be credited to the User’s registered bank account after compliance verification.
• 6.3 Physical Redemption of Gold
  • Users can request physical delivery of their Digital Gold holdings (subject to fees and a minimum threshold).
  • Delivery is handled by insured logistics partners and subject to customs regulations.

7. Storage & Security of Gold Reserves

• Gold Reserves are stored in high-security vaults managed by Loomis International.
• Just Gold undergoes independent audits and regulatory inspections to verify gold holdings.
• Users have the right to verify their gold holdings through Just Gold’s transparency portal.

PART C: FEES, LIABILITY & DISPUTE RESOLUTION

8. Fees & Charges

Just Gold charges:

• Trading Fees: A percentage-based fee on each transaction.
• Storage Fees: No storage fees for users.
• Physical Delivery Fees: Shipping, authentication, and insurance costs apply.
• Withdrawal Fees: Bank transfer fees based on the selected withdrawal method.
• A detailed breakdown of fees is available on our website: www.justgold.me.

9. Limitation of Liability

Just Gold is not liable for:

• Gold price fluctuations affecting Users’ holdings.
• Unauthorized access due to User negligence.
• Losses caused by technical failures, third-party service interruptions, or force majeure events.

10. Indemnification

Users agree to indemnify and hold Just Gold harmless from any claims, liabilities, damages, or losses resulting from:

• Violation of these Terms.
• Misuse of the Platform.
• Unauthorized access to User accounts.

11. Termination & Suspension of Accounts

Just Gold reserves the right to suspend or terminate any User account without notice if:

• The User engages in fraudulent activities.
• The User violates UAE laws or Meydan Free Zone regulations.
• The account is linked to high-risk financial activity.

12. Dispute Resolution & Governing Law

• These Terms are governed by UAE law and Meydan Free Zone regulations.
• Any dispute shall be resolved through arbitration under DIFC (Dubai International Financial Centre) laws.

13. Amendments & Updates

• Just Gold reserves the right to modify these Terms at any time.
• Continued use of the Platform after changes implies acceptance of the revised Terms.